I stayed in this hotel for about a week and would consider it for my next trip to Almaty. My room was well equipped and featured a big bathroom. It was very clean and more or less soundproof with a nice view onto the city. Since my stay happened to be during my birthday, hotel management decided to surprise me with a cake and a kind note in my room, this was very much appreciated. Thank you again for that! Overall the attitude of the staff was very good, professional and welcoming.
Felix
julio de 2023
It's a great example of Mercure hotel, which are still very different from country to country. This one is great and I will definitely return many times - I know where to stay in Almaty next time. If it doesn't spoil, it would be one of the best in its price ratio.
Maximsokoloff
septiembre de 2023
The location of the Mercure Almaty City Center hotel is impeccable. The staff at the hotel were very welcoming on arrival and throughout our stay from our first steps in the hotel all the way to check out. The suite we booked was very spacious and had nice amenities. It's a great place to stay in the lead up to big events.
Nick
octubre de 2023
Room was spacious and clean. The beds were very comfortable. The hotel lobby was nicely decorated and the front desk staff were friendly and helpful.
Laurie
mayo de 2023
My fiance and I really enjoyed our stay at Mercure. We had the superior king suite, which was wonderful. Great location and good service. There are lots of food places near by - we liked Marmaris restaurant and Fornarina - both are just across the street. Plus there was a grocery store right nearby (Magnum), very conveniet.
Akbota
mayo de 2022
Great location, perfect breakfast, serenity inside the room, attentive and well trained staff with perfect English communication skill, especially the Ektarina (Kate) at the reception was very very helpful to us. Will come back to stay again!
Zifan
agosto de 2023
Room is spacious and modern. Staff is also helpful. Breakfast is really good. Jacuzzi with the view of Tien Shan mountains is unbeatable. Many choices of restaurant and Arbat street is a few minutes' walk from the hotel.
Yodz
abril de 2023
Everything was perfect , approx 3 minutes walk to the main shopping street. Very friendly staff, and clean hotel. Reasonable prices for in-room dining and the coffee bar on ground floor. The only reason I gave an overall score 9 (not 10) is the lack of swimming pool
Almonther
julio de 2023
The location of the hotel and the room
Mnr11313
octubre de 2023
Beautiful boutique hotel near cafes, shopping and not far from the main sights. The room was spacious and very comfortable, as well as a wonderful design. The staff were very helpful and kind. Would definitely recommend it!
Heather
agosto de 2023